FREQUENTLY ASKED
QUESTIONS
Kirin Web
Studio
Website Design & Redesign
What services do we offer?
We offer website design services using WordPress, Shopify, and DIVI. Our services include custom website design, e-commerce solutions, Google Search Console setup, XML sitemap services, and more.
How does the website design process work?
The process begins with a consultation to understand your requirements. Once we agree on the design and features, I will create the website on a staging site. You’ll have 45 days to review and request revisions before migration to your domain upon full payment.
Do you offer revisions?
Revisions are accepted as long as the website is still on the staging site and has not been migrated to your official website.
Can you redesign my existing website?
Yes, I can redesign your existing website to improve its functionality, design, and user experience.
How long does it take to complete a website?
The timeline depends on the complexity of the project. A basic website can take 1-2 weeks, while more complex e-commerce sites may take 3-4 weeks.
Ownership, Hosting & Maintenance
Will I have full ownership of my website?
Yes, once full payment is made, you will have complete ownership of your website, including all files and content. However, you will need to purchase your own domain and hosting. I do not offer domain and hosting services, but I can help you choose the best plan that suits your needs.
Do you provide domain and hosting services?
No, you will need to purchase your own domain and hosting. However, I can recommend reliable hosting providers and assist with setup if needed.
Can I edit my website after it’s launched?
Yes, I design websites using WordPress and Shopify, making it easy for you to update content, add new pages, or make changes without technical knowledge. I can also provide guidance on how to manage your site.
Do you offer website maintenance?
I offer free 6 months of maintenance. After that, I charge $20 per month for website updates and maintenance.
Pricing & Payment
What is your pricing structure?
Pricing varies based on the features and complexity of the website. Contact me for a custom quote based on your requirements.
When do I need to make payments?
A 50% down payment is required before the project begins. The remaining 50% must be paid before migrating the website to your domain. You will have a free 45-day staging period to review and request changes before the final migration.
Additional Services
Do you provide SEO services?
I offer Google Search Console setup, XML sitemap and other SEO services available to help your website get indexed by search engines.
What other services do you offer?
I offer freelance website design services using WordPress and Shopify. My services include custom website design, e-commerce solutions, Google Search Console setup, XML sitemap services, and more.
Policies & Contact
What is your cancellation policy?
If you decide to cancel the project after work has started, the initial 50% down payment is non-refundable. If the project is already completed on the staging site and you decide not to proceed with migration, the final 50% payment will still be required.
How do I get started?
You can contact me through my website to discuss your project, and we can begin the process based on your needs.
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